Business Collaboration: Working Together Is Good For Business
A brief history of collaboration
- 1971. E-mail. Programmer Ray Tomlinson sends the first message between two computers, allegedly with "QWERTYUIOP" in the body.
- 1979. Usenet. Duke University Grad students develop a multi-network online forum, forever changing how information is exchanged.
- 1990. Text message. The first official text message is sent with the words "Merry Christmas", and ths began tidings of great joy for millions of mobile phone users.
- 1986. IRC. using the TCP protocol, Internet Relay Chat (IRC) introduces non-technical users to instant messaging and group chat.
- 1993. AOL/AIM. AOL for Windows is launched, introducing the first global online community.
- 2001. Wikipedia. Wikipedia formally launches with !5.000 articles. Today, Wikipedia contains over 30 million articles and is the 7th most popular website in the world.
- 2003. Social networks. MySpace, LinkedIn and Facebook launch in the same year. Today, these 3 networks alone have nearly 2 billion active users.
The 3 types of collaboration
- Creative. Teams working together with the common goal of creating something, be it an RFP, digital illustration, or entire company rebrand.
- Connective. Teams work to find insights and maximize the chance that information, resources and expertise get to the places where they're needed most.
- Compounding. Where you pass it along. This requires everything you do to be captured so that work that has been created and established can be leveraged as much as possible.
- Enterprises using collaboration tools saw the following benefits after just 1 year of deployment: 1) 23% increase in overall customer satisfaction; 2) 12.5% productivity increases; 3) Improved planning and execution of tasks.
- 38% is the rate of growth for collaboration software through 2014.
- 7 out of 10 executives plan to increase spending on collaboration tools in 2013.
- 28% enterprises plan to deploy cross business collaboration by 2014.
Without business collaboration...
- The number of hours workers spend writing emails, searching for information and meeting internally in one week.
- 96% of decision makers and business users say that collaboration tools have a significant role to play in the success of their business.
- Failing to implement collaboration technology makes information workers and management 15-20% less productive
Halo Business Intelligence - www.halobi.com | Sources: Gartner Research; Forrester Research; http://productfour.wordpress.com/2010/03/20/its-not-the-same-thing-the-3-types-of-collaboration; McKinsey & Company;
http://www.wikipedia.org | (c) Halo Business Intelligence 2013.